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Technical support and after-sales service

Diagnostics, on-site assistance and after-sales service for electronic systems on commercial, municipal and industrial fleets.

A partner beyond the installation

At Électronique SSB, our commitment continues after delivery or installation. Our team helps you resolve technical issues and keep your equipment working properly.

What we offer

Specialized technical assistance

Our technical team has in-depth knowledge of the camera systems, radar, video recorders, artificial intelligence (AI) solutions and telematics platforms we distribute.

Remote diagnostics

Where possible, we carry out remote diagnostics to identify the source of the problem and limit interruptions to your operations.

On-site service

When a physical intervention is needed, our technicians can travel to your operating sites or workshops.

Manufacturer warranty coordination

We handle the steps involved in manufacturer warranty requests to make follow-up easier for you.

Software support and configuration

Our team helps you configure, update and optimize your equipment to get the most from its performance.

Ongoing support

Whether you are adding equipment, upgrading a fleet or integrating new technology, we remain a technical partner over the long term.

Peace of mind starts with reliable support.

Our technical team is ready to help with diagnostics, repairs, updates and technical questions.

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